Terms & Conditions
Understand the terms that govern your use of Preventi.ai services, platform, and offerings.
Preventi AI
Effective Date: January 1, 2026
SMS Messaging Terms & Compliance
1. Program Description
By opting into our SMS messaging program, you agree to receive messages related to your use of Preventi AI services, including appointment confirmations, reminders, rescheduling updates, and customer support communications. Opt-in is collected via website forms or other consent-based methods.
2. Cancellation Instructions
You can cancel SMS services at any time by replying “STOP” to any message. After confirmation, you will no longer receive SMS messages unless you re-subscribe.
3. Support Information
Reply “HELP” for assistance or contact us at:
[email protected] | +1 915-284-7391
4. Carrier Liability
Carriers are not liable for delayed or undelivered messages.
5. Message & Data Rates
Message and data rates may apply. Message frequency varies based on your interactions with our services.
6. Supported Carriers
Our SMS services are supported by major U.S. carriers, including AT&T, Verizon, T-Mobile, Sprint, and regional providers.
7. Age Restriction
You must be at least 18 years old to use our SMS services.
8. Privacy Policy
For details on how your data is handled, please review our Privacy Policy.
We comply with applicable laws including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.
1. Services Provided
Preventi AI, a service of Hawk Health 360 LLC provides preventive cardiology coordination services, which may include:
- Intake and cardiovascular risk screening
- Imaging coordination
- AI-supported plaque analysis (when applicable)
- Cardiologist consultation and reporting
- Preventive care guidance
Services vary based on package and availability.
2. Not Emergency Care
Preventi AI does not provide emergency services. If you are experiencing a medical emergency, contact emergency services immediately.
3. Medical Disclaimer
Services are intended for preventive education and clinical support.
We do not guarantee medical outcomes. All medical decisions should be made in consultation with your treating physician(s).
4. Eligibility
You must be at least 18 years old to use the Services.
5. User Responsibilities
You agree to:
- Provide accurate and complete information
- Follow preparation and intake instructions
- Maintain confidentiality of login credentials
- Use the Services lawfully and responsibly
6. Scheduling & Readiness
Scheduling is subject to availability, readiness requirements, and third-party imaging partner policies. Additional information may be required before services proceed.
7. Payments & Fees
Pricing is displayed at checkout and may change. Fees reserve clinical and administrative capacity. Payment terms are disclosed at purchase.
8. Cancellations & No-Shows
Missed appointments, incomplete intake, or late cancellations may affect rescheduling and may be subject to third-party provider policies.
9. Communications Consent
By using our Services, you consent to receive operational communications (email, SMS, phone) related to your care coordination and reporting.
You may opt out of marketing communications at any time.
10. Acceptable Use
You agree not to:
- Attempt unauthorized system access
- Disrupt platform operations
- Upload malicious content
- Use services for unlawful purposes
11. Intellectual Property
All platform content, trademarks, and materials are owned by Preventi AI or its licensors.
You may use your personal health reports for individual use and sharing with your physician, but may not reproduce or distribute platform materials without permission.
12. Third-Party Services
Services may involve third-party providers (e.g., imaging centers, payment processors, AI vendors). These operate under their own policies.
Preventi AI is not responsible for third-party systems outside its control.
13. Disclaimer of Warranties
Services are provided “as is” and “as available.”
We disclaim all warranties, express or implied, including fitness for a particular purpose.
14. Limitation of Liability
To the maximum extent permitted by law:
- Preventi AI is not liable for indirect, incidental, or consequential damages
- Total liability is limited to the amount paid for the specific service
15. Indemnification
You agree to indemnify and hold harmless Preventi AI and its affiliates from any claims, damages, or liabilities arising from your use of the Services or violation of these Terms.
16. Accounts & Security
If you create an account, you are responsible for maintaining the confidentiality of your credentials and all activity under your account.
17. Termination
We may suspend or terminate access to Services if you violate these Terms or engage in unlawful or harmful conduct.
18. Governing Law
These Terms are governed by the laws of the State of Florida.
19. Changes to Terms
We may update these Terms periodically. Continued use of Services constitutes acceptance of the updated Terms.
20. Contact Information
Preventi AI
Email: [email protected]
Phone: +1 915-284-7391
Address: 904 Westmoreland Blvd, Knoxville, TN 37919, United States
By using our Services, you agree to these Terms & Conditions.
Effective Date: February 27, 2026
1. Services Provided
Preventi AI provides preventive cardiology coordination services that may include intake and cardiovascular risk screening, imaging coordination, AI-supported plaque analysis (when applicable), cardiologist consultation and reporting, and prevention guidance. Services vary by package and availability.
2. Not Emergency Care
Preventi AI does not provide emergency services. If you believe you are experiencing a medical emergency, call emergency services immediately.
3. Medical Disclaimer
The Services are intended for preventive education and clinical review support. Preventi AI does not guarantee medical outcomes. All medical decisions should be made in consultation with your treating clinician(s).
4. Eligibility
You must be at least 18 years old to use the Services.
5. Your Responsibilities
You agree to provide accurate and complete information, follow preparation instructions, maintain confidentiality of login credentials, and use the Services lawfully and responsibly.
6. Scheduling & Readiness
Scheduling depends on availability, readiness requirements, and imaging partner policies.
Additional information may be required before services proceed.
7. Payments & Fees
Prices are displayed at checkout and may change over time. Fees reserve clinical and administrative capacity for your selected service. Payment terms are disclosed at the time of purchase.
8. Cancellations & No-Shows
Missed appointments, incomplete intake, or late cancellations may limit rescheduling options and may be subject to imaging partner policies.
9. Communications Consent
By using the Services, you consent to receive operational communications (email, SMS, and phone) related to your care coordination and reporting. You may opt out of marketing communications at any time. Consult messaging, if included, may be time-limited.
10. Acceptable Use
You agree not to attempt unauthorized system access, disrupt platform operations, upload malicious content, or use Services for unlawful purposes.
11. Intellectual Property
All platform content, trademarks, reports (excluding your personal health report), and materials are owned by Preventi AI or its licensors. You may use your personal report for individual use and sharing with your physician.
12. Third-Party Services
Certain Services involve third-party imaging centers, payment processors, or AI vendors. Those third parties may operate under separate policies. Preventi AI is not responsible for systems outside its control.
13. Limitation of Liability
To the maximum extent permitted by law, Services are provided ‘as is’ and ‘as available.’ Preventi AI is not liable for indirect, incidental, or consequential damages. Liability, where permitted, is limited to the amount paid for the specific Service giving rise to a claim.
14. Governing Law
These Terms are governed by the laws of the State of Florida, unless otherwise required by
applicable law.
15. Changes to Terms
We may update these Terms periodically. Continued use of Services constitutes acceptance of revised Terms.
16. Contact
Preventi AI LLC 100 NW 28th Street Gainesville, FL 32606 [email protected] | +1 (865) 999-1928